Ordering
If you wish to purchase an item simply click on the shopping cart icon.
Because
Esther Ward designs and creates textiles from hand dyed fibres each dye batch produces unique and often unrepeatable results.
We have created generic colour terms for our designs but we are always happy to
email you a photo of current stock before you order. For special occasions you
may wish to order a colour combination to complement an outfit or room decor.
Please phone or e mail us and we will create an item for you. Such special
orders take up to 2 weeks to complete.
Using Paypal is an easy and
secure way of payment where all your personal details are only known and seen by
yourself and Paypal. If you do not have a Payal account it is a very simple
matter to get one. Visit their web page and follow the simple set up
instructions. If you are experiencing difficulties with this facility and wish
to purchase an item from us, a cheque made payable to 'Esther Ward', is
acceptable. PLEASE e mail us to let us know a cheque has been posted and which
item you are wishing to buy.
When ordering please remember to
state the colourway required. In the case of ordering bunting please phone or e
mail to discuss your requirements.
Terms and conditions
Payment for goods is through Paypal or by agreement, a
cheque made payable to Esther Ward.
All goods will be carefully packaged and quickly
dispatched with a proof of postage.
Prices quoted are
inclusive of vat if applicable.
Cost of postage abroad - please e mail Heronscroft for a
quote before making a purchase.
We are sure you will be delighted with your purchases. If, however, you should
wish to return any items, for refund or exchange, please notify us within 48
hours and return the goods, within 7 days, in their original packaging and
condition to the address provided. Free post and packaging will be provided on
exchanges. Heronscroft is
not responsible for returned items that fail to reach us.